Data Protection Policy

Our data protection policy is based on the terminology of the General Data Protection Regulation (GDPR). We aim to make it clear and easy to understand for all users, including customers and business partners.

Below we clarify the main terms and describe how we handle personal data.

1. Definitions

  • Administrator: The entity deciding on the purposes and means of processing personal data (in this case, 4X4OK EUROPE Sp. z o.o.).
  • Cookies: Small text files stored on the user's device when visiting a website.
  • Own/Internal Cookies: Set by us to enable our services on www.4x4line.sk.
  • External Cookies: Set by our partners via our website.
  • Service: The website www.4x4line.sk operated by us.
  • Device: The electronic device used to access our site.
  • User: Any person using our website or concluding a contract via electronic means.

2. Data Administrator

4X4OK EUROPE Sp. z o.o.
ul. Świętokrzyska 30/63, 00-116 Warsaw, Poland
NIP: 5252960564 | REGON: 525595700 | KRS: 0001042058

Registered in the District Court of Warsaw, 12th Commercial Division, under WA.XII NS-REJ.KRS/033413/23/173

Contact:
📧 Email: 4x4line.sales@gmail.com
📞 Tel.: +48 513 102 444
✉ Traditional mail: address above

3. Purposes and legal bases for processing personal data

We process your data to:

  • Create and manage your account on our site.
  • Fulfill orders and provide related services.
  • Enable browsing and product searches, analyze your activity to improve our website.
  • Contact you about your orders, complaints, or service updates.
  • Manage loyalty programs, contests, and marketing activities (including remarketing).
  • Conduct market analysis and surveys.
  • Establish, exercise, or defend legal claims.
  • Ensure the security and proper functioning of our website.

Data processing is based on:

  • Your consent.
  • The need to perform a contract.
  • Legal obligations.
  • Our legitimate interests (e.g., website security, direct marketing, improving services).

4. Cookies

Our website uses cookies to personalize your experience and make using the site easier, for example by remembering your login or what’s in your shopping cart.

Cookies are safe: they do not install harmful software on your device.
You can always change your browser settings to block or remove cookies. Please note, disabling cookies may limit some website features.

5. Registration

When you register on our site, we collect data such as your email, name, and shipping address. We store this data to manage your account and improve service.
We also log the date, time, and IP address of registration to protect against abuse.

At any time, you can modify or request deletion of your data.

6. Categories of personal data we collect

  • Contact details (name, address, email, phone).
  • Account details and login history.
  • Order history and transaction data.
  • Complaint and customer service communications.
  • Data collected via cookies about site use.

7. Data retention

We keep your data only as long as needed:

  • For active accounts and orders: until completion and as required by law.
  • For evidence and handling of claims: up to 3 years.
  • Order and transaction data: up to 5 years after fulfillment.
  • Cookies: depending on your browser settings or until you delete them.

You may request earlier deletion or limit processing at any time.

8. Your rights

As provided by the GDPR, you have the right to:

  • Confirmation: Know if we process your data.
  • Access: Obtain a copy of your data and information about processing.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure (“Right to be forgotten”): Request deletion of your data under certain conditions.
  • Restriction: Limit processing of your data in specific situations.
  • Data portability: Receive your data in a common format and transfer it to another provider.
  • Object: Object to processing for direct marketing or when based on our legitimate interests.
  • Withdraw consent: At any time, without affecting prior processing based on that consent.

To exercise any of these rights, please contact us at 4x4line.sales@gmail.com or by phone.

9. Managing cookies

You can set your browser to:

  • Block all cookies.
  • Notify you before cookies are stored.
  • Delete existing cookies.

Instructions are available in your browser’s help section.
Keep in mind: disabling cookies may reduce the website's functionality.