Ensuring customer satisfaction has always been our top priority. Our primary goal is to guarantee that every shipment arrives safely and within the promised timeframe.

Our dedicated team carefully monitors all packages from the moment they leave our warehouse until they are successfully delivered to you. We strive to build trust and bring a smile to your face with every order fulfilled.

Shipment Processing Time

All orders are processed within 1–3 business days. Please note that orders are not shipped or delivered on weekends or public holidays.

During periods of high demand, shipments may experience slight delays. We kindly ask for your understanding and recommend allowing extra transit days. Should there be any significant delay in your order’s shipment, we will promptly notify you via email or phone.

We offer delivery from the USA to Slovakia using reliable express services such as FedEx, DHL, DPD, GLS, and others. Typical delivery times range from 10 to 15 days. For bulky or heavy items—such as Roof Top Tents, Awnings & Components, Drawer Systems, or Load Bed Cargo Slides—we may use sea freight, with delivery times extending between 35 and 50 working days.

Shipping Charges

Shipping costs are calculated at checkout based on the product’s weight, size, and chosen shipping method. Each additional item added to your cart will update the total shipping charges accordingly.

All prices displayed on our website include VAT and any applicable customs duties.
Our company takes full responsibility for customs clearance, ensuring your order arrives at your doorstep hassle-free.

Pre-orders

Please note that for parts or components currently out of stock or expected soon, estimated delivery times might be approximate. In such cases, contact our manager who will assist you in determining a more accurate delivery schedule.

Shipment Tracking

Once your order ships, you will receive an email containing tracking details and the carrier’s contact information. You can track your shipment anytime using your Order ID on our tracking page.